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Terms & Conditions

Last Updated: 12 May 2025 Effective Date: 12 May 2025

These Terms and Conditions set out the basis on which Arun Justice provides legal consultation and related services. Please read them carefully before engaging us. By contacting us or making use of our services, you are indicating that you have read these terms and are content to proceed on this basis. If anything here is unclear, we are glad to answer questions before any engagement begins.

1. Definitions

In these Terms and Conditions, the following words carry the meanings set out below:

2. Acceptance of Terms

Submitting an enquiry, signing an engagement letter, or making a payment to Arun Justice each constitute acceptance of these Terms. To engage our Services, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are acting on behalf of another person or an organisation, you confirm that you have authority to bind that person or organisation to these Terms.

We reserve the right to update these Terms from time to time. When material changes are made, we will revise the "Last Updated" date above. Continued use of our Services after a change has been published constitutes acceptance of the revised Terms. If you do not agree with any revision, you may end the engagement in accordance with Section 12.

3. Service Description

Arun Justice provides legal services relating to pension matters in Thailand. Our current service offerings are:

Pension Clarity Consultation

A confidential session to review your pension records, explain the relevant decisions and processes, and outline the options available to you. No further action is required after this session.

Fee: ฿7,000

Response & Appeal Drafting

Preparation of formal responses and appeal documents in relation to pension decisions, including evidence review and explanatory advice on the appeals process.

Fee: ฿11,100

Full Representation Programme

Sustained involvement across preparation, formal submissions, and advocacy through to resolution, with ongoing advice throughout. Terms for this service are discussed and confirmed in writing before work begins.

Fee: ฿13,800

Our Services are intended for individuals with pension matters in Thailand. Where a matter involves another jurisdiction, we will advise you of any limitations to our scope before proceeding.

4. Engagement and Scope

Each engagement is defined by the service selected and confirmed in writing. Any variation to the agreed scope should be discussed and agreed in writing before additional work is undertaken. We will endeavour to flag any development that may affect scope or cost as early as possible.

Our advice is specific to your matter as presented to us and is provided for your use only. It should not be relied upon by third parties or applied to materially different circumstances without seeking fresh advice.

5. Client Responsibilities

To allow us to assist you effectively, we ask that you:

We are not responsible for consequences arising from inaccurate or incomplete information provided to us.

6. Intellectual Property

All Content produced by Arun Justice in connection with your matter is provided for your use in that specific matter. You may share it with relevant parties as needed for that purpose. You may not reproduce, publish, or commercially use our work product without prior written consent.

The design, text, and materials on this Website are the property of Arun Justice. Nothing on this Website should be read as conferring any licence to use our intellectual property.

7. Fees and Payment

Fees for each service are as stated on this Website and confirmed at the time of engagement. All fees are quoted in Thai Baht (฿) and are inclusive of applicable taxes unless otherwise stated.

Payment terms are confirmed in the engagement letter. For consultations, payment is typically made prior to or at the time of the session. For drafting and representation services, a payment schedule is agreed in advance.

Where work is discontinued at your request after it has commenced, fees for work completed to that point remain payable. Refunds, where applicable, are considered on a case-by-case basis and we aim to treat each situation fairly.

Accepted payment methods will be confirmed during the engagement process.

8. Confidentiality

We treat all information you share with us as confidential and will not disclose it to third parties except where necessary to carry out your instructions, where required by law, or with your consent.

We ask that you similarly treat any advice, analysis, or documents we provide as confidential unless we agree otherwise in writing.

9. Disclaimers

Advice and information provided by Arun Justice reflects our professional assessment based on the facts and circumstances presented to us at the time. Legal and administrative processes involve uncertainties, and we are not in a position to confirm outcomes in advance. We share honest, considered views — not predictions.

The content on this Website is provided for general information only and does not constitute legal advice. Please do not act on Website content alone without seeking advice specific to your situation.

Our Services are provided with reasonable care and professional skill. Beyond this, and to the extent permitted by applicable law, we make no warranties, expressed or implied.

10. Limitation of Liability

To the extent permitted by Thai law, our aggregate liability to you in connection with any engagement shall not exceed the total fees paid by you for that engagement.

We are not liable for any indirect, consequential, or incidental loss arising from the use of our Services or reliance on our advice, including loss of expected income, delay in administrative processes, or decisions made by third-party bodies.

Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under Thai law.

11. Indemnification

You agree to indemnify and hold Arun Justice harmless from any claims, losses, or costs arising from your breach of these Terms, the provision of inaccurate information, or your use of our Content in a way not contemplated by the engagement.

12. Termination

Either party may bring an engagement to a close by providing reasonable written notice. We will confirm what work has been completed and what fees are owing at that point.

We may end an engagement with immediate effect if instructed to act in a manner contrary to professional obligations or applicable law, if fees remain unpaid beyond agreed terms, or in other circumstances that make continuation impractical.

Sections relating to confidentiality, intellectual property, limitation of liability, and dispute resolution survive the end of any engagement.

13. Dispute Resolution

These Terms are governed by the laws of Thailand. If a concern arises about our Services, we ask that you first raise it with us directly so that we can try to address it promptly and constructively.

If a matter cannot be resolved through discussion, either party may refer it to mediation before pursuing formal proceedings. Any formal legal proceedings shall be subject to the jurisdiction of the courts of Thailand.

Nothing in this section prevents either party from seeking urgent interim relief where necessary.

14. General Provisions

15. Changes to These Terms

We may revise these Terms from time to time to reflect changes in the law, our services, or good practice. The revised version will be published on this Website with an updated "Last Updated" date.

If changes affect an ongoing engagement, we will bring them to your attention directly. Continuing to use our Services after a change has been published indicates that you are comfortable proceeding on the revised basis.

16. Contact Information

If you have questions about these Terms or wish to correspond formally, please contact:

Arun Justice

93 Asok Montri Road, Watthana, Bangkok 10110, Thailand

Phone: +66 2 467 9015

Email: [email protected]

We aim to acknowledge formal correspondence within two working days.